Privacy Policy

Last Updated: January 28, 2025

1. Introduction

1nbox AI ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our news monitoring and summarization service. Our commitment to transparency means we strive to provide a clear understanding of how your data helps us deliver and improve our services.

2. Information We Collect

2.1 Required Information

To provide our essential services, we collect certain basic information from all users. This includes email addresses, which we use for account management and service communications, and basic account credentials necessary for authentication and security purposes.

2.2 Optional Information

We offer users the ability to enhance their experience by providing additional information at their discretion. Users may choose to add their names for display within team environments, improving collaboration and communication. Additionally, users can provide company information which we use to enhance content relevance and create more targeted, industry-specific summaries. This company-specific data helps our AI systems better understand your business context and deliver more pertinent insights.

2.3 Automatically Collected Information

Our service automatically collects:

3. How We Use Your Information

3.1 Core Service Provision

Our use of your information centers on delivering and maintaining our core services. We process your data to authenticate access to your account, generate personalized news summaries, and facilitate team collaboration features. This processing is essential to providing you with relevant, timely information and ensuring smooth operation of all platform features.

3.2 Analytics and Service Optimization

Through our analytics implementation, we gather and analyze data about how our service is used, allowing us to make informed decisions about feature development and platform improvements. This analysis helps us identify areas for optimization, understand user needs, and enhance the overall experience of using our platform.

4. Cookies and Tracking Technologies

We employ various cookies and tracking technologies to enhance your experience and analyze service usage. These technologies fall into several categories:

Users maintain control over their cookie preferences through their browser settings, though disabling certain cookies may impact service functionality.

5. Data Sharing and Disclosure

5.1 Service Providers

We carefully manage our relationships with service providers who help us deliver our platform. Our primary processing partner is OpenAI, which assists with content analysis and summarization. We also work with select analytics providers and infrastructure services to maintain and improve our platform. Each provider is carefully vetted and bound by strict data protection requirements.

5.2 No Third-Party Sales

We maintain a strict policy against selling user data. Your personal information is never sold, rented, or traded to third parties for marketing purposes. Our commitment to protecting your privacy extends to all aspects of our business operations.

6. Data Security

The security of your information is fundamental to our operations. We implement a comprehensive set of technical and organizational measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security infrastructure includes advanced encryption for data both in transit and at rest, coupled with regular security assessments and updates to address emerging threats. We maintain strict access controls and authentication measures, ensuring that only authorized personnel can access systems necessary for their specific job functions.

7. Data Retention

Our approach to data retention balances service functionality with privacy considerations. We maintain your account information and user-generated content for as long as necessary to provide our services and comply with legal obligations. Following account termination, we retain data for a limited period. After this period, we initiate a secure deletion process in accordance with our retention policies. This process ensures that your data is permanently removed from our systems while maintaining the integrity of our service.

8. Your Rights

8.1 Data Control Rights

We respect and uphold your rights regarding your personal information. As a user of our service, you have the ability to:

8.2 Exercise of Rights

We have implemented straightforward processes for users to exercise their data rights. Requests are handled promptly through our dedicated support channels, with our team available to assist you in understanding and exercising these rights while maintaining appropriate security verification measures.

9. International Data Transfers

The global nature of our service means that your data may be processed in different geographical locations. When transferring data internationally, we implement appropriate safeguards to ensure your information remains protected. Our data transfer mechanisms comply with applicable data protection laws and regulations, incorporating standard contractual clauses and other recognized protection measures where necessary.

10. Changes to This Policy

Our privacy practices may evolve as we improve our service and respond to new legal requirements and technological changes. When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this policy. For material changes that substantially affect your rights or how we use your data, we will provide prominent notice through our platform and, where appropriate, notify you directly via email. We encourage users to review this policy periodically to stay informed about our privacy practices.

11. Contact Information

We welcome your questions and feedback about our privacy practices. You can reach our privacy team at:

info@1nbox-ai.com

12. Additional Terms

12.1 Children's Privacy

Our service is designed for professional use and is not intended for children under the age of 16. We do not knowingly collect or process data from individuals under this age threshold.

12.2 Legal Basis for Processing

Our processing of personal data is grounded in legitimate business purposes, contractual necessity for service provision, and, where applicable, user consent. We maintain records of processing activities and regularly review our legal basis for data processing operations.